Terms
AGB
Search Pass terms, provider boundaries, support routing, and legal review requirements.
Contracting Party
BotBerlin is operated by Morhaf Kourbaj, Margarete-Walter-Straße 2, 10407 Berlin, Germany. Contact: hello@morhaf.dev.
Access Model
BotBerlin starts with a 72-hour trial that does not require a payment card. Continued access is a one-time 29 EUR Search Pass for 30 days. There is no recurring payment.
Service Scope
BotBerlin monitors supported listing sources, matches listings against saved criteria, and sends alerts. BotBerlin does not control housing providers, listing availability, application forms, appointments, provider communication, or rental decisions.
Manual Provider Steps
Users remain responsible for reading each provider listing, checking eligibility, preparing documents, submitting applications, answering provider messages, and attending appointments.
Checkout Terms
The final checkout shows the 29 EUR total price including VAT, 30-day access period, no recurring payment, provider boundary, and withdrawal route before payment. Access begins after successful payment and expires 30 days after the payment time.
Withdrawal And Refunds
Consumers have a 14-day right of withdrawal described in the withdrawal notice. BotBerlin applies a full-refund policy to a timely withdrawal and ends the paid access when the withdrawal is processed. Requests may be sent to support@botberlin.com and receive human review. The support response target is two Berlin business days.
Dispute Information
Complaints and disputes can be sent to legal@botberlin.com. Payment stays disabled until the paid-launch control gate has production evidence. BotBerlin has not obtained a qualified German/EU legal opinion and does not describe the operator's risk decision as legal approval.